🛡️ Safe Gaming

an888 Responsible Gaming — Your safety is our priority

an888 believes that online gaming should be an enjoyable form of entertainment — not a source of stress or problems. Learn about our responsible gaming policies and tools, and stay protected.

Our Commitment

Why is responsible gaming so important?

an888 always wants its users to enjoy gaming as entertainment. Whether it is online casino, slots, or cricket betting, it is important to have a clear limit on play. When gaming goes beyond entertainment and turns into a habit or a problem, it can have a negative impact on personal, family, and financial life.

Only those aged 21 or older may participate on our platform. Age verification, deposit limits, self-exclusion, and 24/7 support — together these make an888 a safe and responsible gaming environment.

Remember: gaming is a form of entertainment — not a source of income. Set your budget and time limit before each gaming session.

21+

For those aged 21 and above only. Gaming by minors is strictly prohibited.

Protection Tools

an888 Responsible Gaming Tools

Set Deposit Limits

Set your own limit on how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it requires a set waiting period.

Time Limits & Session Controls

Set a maximum time for each gaming session. When the set time is up, you will automatically be encouraged to take a break. This is effective in avoiding excessive play habits.

Self-Exclusion

The option to completely close your account for a set period. Whether it is a short break or a long-term pause — contact support to activate self-exclusion for any duration.

Bet Limit Controls

Set an upper limit on the total amount you wager within a given period. This limit protects your savings and keeps entertainment from turning into financial pressure.

Age Verification & Minor Protection

Age verification is mandatory when opening an account at an888. Any form of gaming by those under 18 or 21 is strictly prohibited. Keep your account safe from younger members of your household.

24/7 Support & Guidance

If you feel gaming is getting out of control, the an888 support team is always there for you. Reach out directly via live chat or email — support is available in Bengali and English.

Warning Signs

Recognise the signs of problematic gaming

It is important to know when gaming has gone beyond entertainment and turned into a problem. Be cautious if you notice the following in yourself or someone close to you.

Warning Signs

  • Spending more money than your set budget
  • Placing more bets to chase losses
  • Hiding your gaming from family or friends
  • Feeling restless when unable to stop gaming
  • Gaming causing harm to work, studies, or relationships
  • Betting with money meant for daily expenses
  • Lying or being secretive about gaming
Healthy Gaming Habits

Tips for responsible gaming

Following a few simple rules keeps gaming enjoyable at all times and prevents problems from arising.

  • Set a fixed budget and time limit before each session
  • Do not think of gaming as a way to earn money — it is entertainment
  • Do not play when you are tired, emotionally unsettled, or under the influence of alcohol
  • Do not make emotional decisions about winning or losing after placing bets
  • Take regular breaks and spend time away from the screen
  • Prioritise spending time with family and friends
  • If you notice any problems, contact an888 support immediately
Steps

How to activate protection tools

1

Log in to an888

Log in to your an888 account and go to the Account Settings section. All responsible gaming tools are available there.

2

Set deposit and bet limits

Go to the "Set Limits" option and enter your daily, weekly, or monthly deposit limit. The limit will take effect immediately.

3

Activate session time limits

Set a maximum time for each gaming session. You will be automatically notified when the time is up.

4

Activate self-exclusion if needed

If you feel you need a break, contact us directly via live chat or email [email protected] to request self-exclusion.

5

Stay in touch with support

For any issue or question, an888's 24/7 support team is always ready to help in Bengali and English.

Contact Support

If you are experiencing gaming problems, the an888 support team is always there for you. Do not hesitate to ask for help.

24/7 Live Chat — directly from the site
Support available in Bengali and English

Self-exclusion or deposit limit requests submitted to support will be processed promptly.

Age Restriction

21+ Age Requirement

an888 firmly believes that protecting minors from gaming is our highest responsibility.

Strict Age Verification

A national identity card or other identity document is required to verify age when opening an account. Accounts for those under 21 are not approved.

Keep Your Family Safe

Do not allow others to access your an888 account on your device. Keep your password secure and do not forget to log out.

Identity Verification Policy

an888 reserves the right to re-verify an account holder's age at any time. Withdrawals may be temporarily suspended until verification is complete.

Play safe, enjoy the fun

Participate responsibly across all game categories at an888. We are always ready to keep your experience safe and enjoyable.

FAQ

Responsible Gaming FAQ

You must be at least 21 years old to participate at an888. Age verification is mandatory when opening an account. Anyone under 21 cannot open an account or play games at an888.

After logging in to an888, go to Account Settings and find the "Responsible Gaming" or "Set Limits" section to set your deposit limit. Daily, weekly, or monthly limits take effect immediately. Lowering a limit is instant, but increasing one requires a set waiting period.

Once self-exclusion is activated, you will be completely blocked from logging in to your an888 account for the chosen period. No deposits or betting will be possible during this time. To activate self-exclusion, contact the an888 support team via live chat or email.

If you find yourself spending beyond your budget, repeatedly placing bets to chase losses, hiding your gaming from family or friends, or trying to stop but being unable to — these are signs of a problem. In that case, contact an888 support right away and activate self-exclusion.

The an888 support team is available 24 hours a day, 7 days a week. You can speak directly via live chat on the site, or send an email to [email protected]. Support is available in both Bengali and English.

A wagering requirement is the total amount you need to bet before you can withdraw bonus winnings. It is calculated on the bonus amount only, not the combined total of deposit and bonus. For example — a 20x wagering requirement on a ৳2,000 bonus means you need to place a total of ৳40,000 in bets before withdrawing the bonus winnings.